Information about Shopping Centre Accident Claims

Accidents occurring within shopping centres are very common and they are public liability accidents occurring within a public place.

As with any other public liability type accident, the main issue is one of liability and proving that liability for the accident rests with a third party.

Therefore if you have been involved in a shopping centre accident which was not your fault you may be entitled to compensation.

As shopping centre accidents are quite common, all shopping centres normally have in place public liability insurance in order to cover personal injury claim pay-outs to those injured within the shopping centre.

Types of Shopping Centre Accidents

The most common type of accidents occurring within shopping centres are trip and fall accidents.  

Those often occur where the patron might slip on a wet floor which was left wet without warning through the negligence of a third party.

We have seen other cases where accidents in shopping centres have happened on stairwells, elevators and escalators within the Shopping Centre.  

An accident can also occur where the elevator stops suddenly causing injury to the patron or an accident may occur in an elevator causing injury to the patron.

What to do when you have an accident in a shopping centre?

  • Gather evidence as soon as possible after the accident takes place.  If you have been injured by a hazard within the shopping centre be it a wet floor or other hazard, photographs should be taken of the hazard as soon as possible.  
  • You should gather details of any witnesses to the accident or persons that may have helped you in the immediate aftermath of the accident.
  • The accident should be reported immediately to the management of the shopping centre.  Your Solicitor will identify the correct defendant whether that be a cleaning company, facilities Management Company or the shopping centre owners.  Your Solicitor will also require the CCTV footage of the accident.
  • Seek medical attention as soon as possible after the accident.

Louise’s Case – Accident in Shopping Centre – Compensation Claim

Louise was in a department store in a shopping centre and she was entering the elevator to go to the next floor.  As she entered the elevator the door of the elevator suddenly jerked to one side hitting her on her way in to the elevator.  

Louise was thrown to the floor of the elevator and assisted by the other patrons within the elevator.  As a result of the accident, she broke her collarbone and she sustained bruising and stiffness around her shoulder and collarbone area.  

We obtained CCTV footage of the accident, identified the correct Defendant and took a claim for compensation on her behalf against the shopping centre and department store.

Louise’s case settled for the sum of €27,500 compensation for pain and suffering, €3,400 special damages for her medical and out of pocket expenditure and €1,800 for her loss of earnings. 

In addition to the compensation and special damages achieved we also managed to secure agreement from the Insurance Company to pay Louise’s legal costs in full.

How to start a Shopping Centre Accident Personal Injury Claim

The first step in every injury claim arising from a public event is to prepare the case for lodging with the Injuries Board.  

If you have been involved in an accident at a public event and wish to take a public liability accident claim, Sinnott Solicitors will be in a position to assist you to take your claim and to help you to achieve the maximum compensation available.

Sinnott Solicitors will identify the correct Defendant which may be a cleaning company or facilities management company and it will immediately look for the CCTV footage of the incident which is crucial to proving your case.

Sinnott Solicitors have completed an ultimate guide to the Injuries Board and Injury Court Claims Process which you can access by clicking on this link.